Terms of Service.
These terms cover how you and Chance interact through this website, the waitlist, and any text messages you receive from us. Please read them.
1. Acceptance of these terms
By using meetchance.ai (the "Site"), joining the waitlist, or contacting us ("Chance", "we", "us", or "our") at [email protected], you agree to these Terms of Service ("Terms"). If you do not agree, please do not use the Site or join the waitlist. You must be at least 18 years old and legally capable of entering contracts in your jurisdiction to use Chance.
2. What Chance is — and is not
Chance is a consumer brand operating in an early, invite-only period. At this time, meetchance.ai is a static informational website with a waitlist signup. We are not providing a transactional service to the general public through this Site. When Chance expands into a full consumer service, these Terms will be updated to describe that service in detail.
Chance is not a bank, not a money-transmission service, not a marketplace, not a merchant-of-record for third-party goods, not a financial advisor, and not a lawyer. Chance does not provide financial, legal, medical, or tax advice.
3. Acceptable use
You agree not to use the Site or email correspondence to:
- Violate any law or third-party right, including intellectual property and privacy rights.
- Send us spam, malicious software, or content that harasses, defrauds, or threatens any person.
- Scrape, reverse-engineer, probe, or otherwise attempt to disrupt or compromise the Site.
- Impersonate any person or misrepresent your identity or affiliation.
4. Intellectual property
The Chance name, word mark, visual identity, and the contents of the Site are owned by Chance and its licensors, and are protected by copyright and trademark law. Nothing on the Site grants you a license to any of our trademarks without our prior written consent.
If you send us feedback, suggestions, or ideas, you grant us a non-exclusive, worldwide, royalty-free, perpetual license to use that feedback to improve Chance, with no obligation to compensate you or keep the feedback confidential.
5. Service availability
The Site is provided "as is" and "as available". We do not guarantee uninterrupted, error-free, or fully accurate service. We may modify or discontinue the Site at any time, with or without notice.
6. Text messaging program (SMS and RCS)
Program description. Chance offers transactional and account-related text messages over SMS and RCS to phone numbers that have actively opted in through the meetchance.ai waitlist or other clearly-disclosed Chance opt-in flows. The program is used exclusively for: (a) order and reservation confirmations the user requested through Chance; (b) order status updates, delivery notifications, and appointment reminders tied to a user-initiated request; (c) one-time verification codes for account security; and (d) direct responses to user-initiated questions sent to Chance. No marketing or promotional messages are sent through this program.
Frequency. Message frequency varies based on your activity with Chance — typically a small number of messages per task you initiate.
Cost. Message and data rates may apply according to your carrier's plan. Chance does not charge a separate fee for messages.
Opt-out. You can opt out of the program at any time using any of the following methods:
- Text: reply STOP to any Chance message. Standard variations including stop, end, unsubscribe, cancel, and quit are also accepted.
- Email: send a request to [email protected] from the email address associated with your account or include your phone number in the message.
- Web: contact us via the support page at meetchance.ai/support and request removal.
After opting out, you will not receive further messages from this program. We will send one final confirmation message acknowledging your opt-out. To rejoin, reply START.
Help. Reply HELP to any Chance message for support, or contact us directly at [email protected].
Privacy. The data we collect when you opt in — your phone number and consent timestamp — is handled according to our Privacy Policy. We do not share your text messaging opt-in data or consent with any third parties, excluding aggregators and providers of the text-message services.
Number changes and reassignments. If you change your phone number or release it back to your carrier, you will not be held liable for failing to opt out before the change. If we are notified that a number has been reassigned to a new owner, or the new owner replies STOP, we will promptly cease messaging that number.
Carrier liability. Wireless carriers are not liable for delayed or undelivered messages.
7. Limitation of liability
To the maximum extent permitted by law, Chance and its owners, operators, employees, and contractors will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the Site or any email correspondence.
Our total aggregate liability to you for any claim arising from these Terms or from your use of the Site is limited to one hundred US dollars ($100).
Nothing in these Terms limits liability that cannot be excluded by applicable law.
8. Indemnification
You agree to defend, indemnify, and hold harmless Chance from any claims, damages, liabilities, or expenses (including reasonable attorney fees) arising from: your use of the Site in violation of these Terms; your violation of applicable law; your violation of any third-party right (including intellectual property and privacy rights); or inaccurate information you provided us.
9. Dispute resolution and arbitration
In the event of any dispute arising from these Terms or from your use of the Site, we agree to first attempt in good faith to resolve the dispute informally by contacting [email protected]. If we cannot resolve the dispute within 60 days, either party may demand binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. Formal arbitration demands, legal notices, and service of process may be sent to [email protected]. The arbitration will be conducted in English, on a documents-only basis unless either party requests an in-person or telephonic hearing.
You and Chance waive any right to a trial by jury and to participate in a class action lawsuit. This arbitration clause does not prevent either party from seeking injunctive relief in a court of competent jurisdiction to protect intellectual property rights or prevent imminent irreparable harm.
10. Governing law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws principles. Any court proceedings (as permitted by Section 9) must be brought in the state or federal courts located in Wyoming.
11. Changes to these terms
We may update these Terms from time to time. The "Effective date" at the top reflects the most recent update. If we make material changes, we will notify anyone who has corresponded with us before the changes take effect. Continued use of the Site after the effective date constitutes acceptance of the updated Terms.
12. Contact
General questions, comments, or concerns about these Terms? Email [email protected].
Legal notices, formal disputes, intellectual property claims, and service of process should be sent to [email protected].